Holiday Inn Express Zurich Airport

the location (close to the airport) and the fact that they operate a shuttle service back and forth.

for the price of a room the hotel could consider to offer free wifi/internet connection. not only that additional cost applies, but you also have to get down (pysically) to the lobby to get a piece of paper with the codes and pay a bundle for it - on top of all the network in my room was rather poor (wireless and wired!). once I connected with this code via the wlan connection I could not choose wifi any more. so zero flexibility with bad performance = frustration.

Extremely quiet, with windows keeping out traffic and plane noise.

Not close to many eateries, but the hotel has reasonably priced food.

Effective and fast service close to the airport. The shuttle service should be more frequent to the airport than every 30 minutes. Should be every 15 minutes in the mornings when there is a lot of traffic.

The quality of the double bed's mattress was very bad. We had requested a king size bed in th booking, ie the receptionist should have offered us a twin room, instead of apointing a room with toddler bed size!

We chose this hotel due to the fact that they were advertising a free shuttle service to and from the airport, as we only needed to spend a night between flights. We had to take a taxi both ways as the shuttle was too small and could not take all passengers - and did not run often enough! You cannot rely on that shuttle service if you need to catch a plane! You are better off choosing a hotel near the train station.

Location and good for short stay as convenient for the transit

First of all the receptionist was not too friendly; secondly there is this airport shuttle bus service, there is no notice to inform customers that you need to make reservation in according to your flight schedule. The breakfast service was a total disaster, not enough staff to support the demand, thus there were many empty supplies, and no one seen to care.

Breakfast at 4h00 AM

No service in the room for food delivery

Location was ideal for us as we arrived at Zurich airport at 2200, and the shuttle bus was a great help. Also the breakfast was very good.

The only thing - the pillows in our room were very lumpy !

convenient to airport

the Lobby and Restaurant where not to clean not enough staff,chair and and lobby furniture badly stayned,does not look good

Waiting in line with several patrons for a coffee machine Poor value for wi-fi services and unnecessary set up to connect. If you can't afford to offer something better, eliminate the option or charge more for the room

The staff at the reception, the bar, as well as the bus chauffeurs were very friendly and accomodating. Check-in and check-out were very efficient.

Beds were not comfortable Not enough shuttles to the airport compared to other hotels

The cost of the Parking is to much expensive.

The hotel had all the facilities you would need, as a business treveller. Staff were courteous and attentive and hotel was light and modern.

simple but convenient for an overnight at the airport